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ELECTRONIC FUND TRANSFERS
YOUR RIGHTS AND RESPONSIBILITIES
Indicated below are types of Electronic Fund Transfers we are capable of handling, some of which may not apply to your account. Please read this disclosure carefully because it tells you your rights and obligations for the transactions listed. You should keep this notice for future reference.
Electronic Fund Transfers Initiated By Third Parties. You may authorize a third party to initiate electronic fund transfers between your account and the third party’s account. These transfers to make or receive payment may be one-time occurrences or may recur as directed by you. These transfers may use the Automated Clearing House (ACH) or other payments network. Your authorization to the third party to make these transfers can occur in a number of ways. For example, your authorization to convert a check to an electronic fund transfer or to electronically pay a returned check charge can occur when a merchant provides you with notice and you go forward with the transaction (typically, at the point of purchase, a merchant will post a sign and print the notice on a receipt). In all cases, these third party transfers will require you to provide the third party with your account number and bank information. This information can be found on your check as well as on a deposit or withdrawal slip. Thus, you should only provide your bank and account information (whether over the phone, the Internet, or via some other method) to trusted third parties whom you have authorized to initiate these electronic fund transfers. Examples of these transfers include, but are not limited to:
Info Line Telephone Transfers – types of transfers – You may access your account by telephone (970) 586-8252 or (800) 293-7498 24-hours a day using your personal identification number, a touch tone phone, and your account numbers, to:
ATM Transfers – Plus and Cirrus Networks – types of transfers, dollar limitations, and charges – You may access your account(s) by ATM using your ATM card and personal identification number or debit card and personal identification number, to:
Some of these services may not be available at all terminals.
Types of VISA®-branded Debit Card Point-of-Sale Transactions – You may access your checking money market account(s) to purchase goods (in person, online, or by phone), pay for services (in person, online, or by phone), get cash from a merchant, if the merchant permits, or from a participating financial institution, and do anything that a participating merchant will accept.
Point-of-Sale Transactions – dollar limitations and charges – Using your card:
Currency Conversion and International Transactions. When you use your Visa®-branded Debit Card at a merchant that settles in currency other than US dollars, the charge will be converted into the US dollar amount. The currency conversion rate used to determine the transaction amount in US dollars is either a rate selected by Visa from the range of rates available in wholesale currency markets for the applicable central processing date, which rate may vary from the rate Visa itself receives, or the government-mandated rate in effect for the applicable central processing date. The conversion rate in effect on the processing date may differ from the rate in effect on the transaction date or posting date.
Visa USA charges us a 1% International Service Assessment on all international transactions regardless of whether there is a currency conversion. We pass this international transaction fee on to you. An international transaction is a transaction where the issuer of the card used is not located in the transaction country. This means an international transaction can occur even though the transaction is made when you are not in a foreign country. For example, a transaction made online with a foreign merchant is an international transaction even though made while you are physically in the United States.
Advisory Against Illegal Use. You agree not to use your card(s) for illegal gambling or other illegal purpose. Display of a payment card logo by, for example, an online merchant does not necessarily mean that transactions are lawful in all jurisdictions in which the cardholder may be located.
Non-Visa Debit Transaction Processing. We have enabled non-Visa debit transaction processing. This means you may use your Visa-branded debit card on a PIN-Debit Network* (a non-Visa network) without using a PIN.
The provisions of your agreement with us relating only to Visa transactions are not applicable to non-Visa transactions. For example, the additional limits on liability (sometimes referred to as Visa’s zero-liability program) and the streamlined error resolution procedures offered on Visa debit card transactions are not applicable to transactions processed on a PIN-Debit Network.
*Visa Rules generally define PIN-Debit Network as a non-Visa debit network that typically authenticates transactions by use of a personal identification number (PIN) but that is not generally known for having a card program.
Please see your cardholder agreement for additional information relating to the use of your Visa®-branded Debit Card.
Internet Banking Computer Transfers – types of transfers and charges – You may access your account(s) by computer through the internet by logging onto our website at www.BankofEstesPark.com and using your password and social security number, to:
Except as indicated elsewhere, we do not charge for these electronic fund transfers.
ATM Operator/Network Fees. When you use an ATM not owned by us, you may be charged a fee by the ATM
operator or any network used (and you may be charged a fee for a balance inquiry even if you do not complete a
fund transfer).
You will get a monthly account statement from us for your savings accounts, unless there are no transfers in a particular month. In any case, you will get a statement at least quarterly.
Call or write us at the telephone number or address listed in this disclosure in time for us to receive your request 3 business days or more before the payment is scheduled to be made. If you call, we may also require you to put your request in writing and get it to us within 14 days after you call.
We will charge you $30.00 for each stop-payment order you give.
Liability for failure to make transfers. If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable, for instance:
(1) If, through no fault of ours, you do not have enough money in your account to make the transfer.
(2) If you have an overdraft line and the transfer would go over the credit limit.
(3) If the automated teller machine where you are making the transfer does not have enough cash.
(4) If the terminal or system was not working properly and you knew about the breakdown when you started the transfer.
(5) If circumstances beyond our control (such as fire or flood) prevent the transfer, despite reasonable precautions that we have taken.
(6) There may be other exceptions stated in our agreement with you.
We will disclose information to third parties about your account or the transfers you make:
(1) where it is necessary for completing transfers; or
(2) in order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant; or
(3) in order to comply with government agency or court orders; or
(4) if you give us written permission.
(1) $50.00, or
(2) the amount of any money, property, or services obtained by unauthorized use of the card and/or code before you gave us notice.
Also, if your statement shows transfers that you did not make, including those made by card, code or other means, tell us at once. Except for electronic funds transfers made by card or other device for use at a communications facility, such as an ATM, if you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time and, as to transactions arising from the unauthorized use of the card and/or code, if your failure to examine your statement or tell us constitutes a lack of due diligence on your part. If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time period.
(b) Contact in event of unauthorized transfer. If you believe your card and/or code has been lost or stolen, call or write us at the telephone number or address listed in this disclosure. You should also call the number or write to the address listed in this disclosure if you believe a transfer has been made using the information from your check without your permission.
In Case of Errors or Questions About Your Electronic Transfers, Call or Write us at the telephone number or address listed in this disclosure, as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.
(1) Tell us your name and account number (if any).
(2) Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
(3) Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days.
We will determine whether an error occurred within 10 business days (5 business days for VISA®-branded Debit Card point-of-sale transactions processed by Visa and 20 business days if the transfer involved a new account) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days if the transfer involved a new account, a point-of-sale transaction, or a foreign-initiated transfer) to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days (5 business days for VISA®-branded Debit Card point-of-sale transactions processed by Visa and 20 business days if the transfer involved a new account) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. Your account is considered a new account for the first 30 days after the first deposit is made, unless each of you already has an established account with us before this account is opened.
We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation.
You may ask for copies of the documents that we used in our investigation.
BANK OF ESTES PARK
P.O. BOX 2390
ESTES PARK, COLORADO 80517
Business Days: Monday through Friday
Excluding Federal Holidays
Phone: (970) 586-4485
MORE DETAILED INFORMATION IS AVAILABLE ON REQUEST
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This policy statement applies to all deposit accounts.
Our policy is to make funds from your cash and check deposits available to you on the first business day after the day we receive your deposit. Electronic direct deposits will be available on the day we receive the deposit. Once the funds are available, you can withdraw them in cash and we will use the funds to pay checks that you have written.
Please remember that even after we have made funds available to you, and you have withdrawn the funds, you are still responsible for checks you deposit that are returned to us unpaid and for any other problems involving your deposit.
For determining the availability of your deposits, every day is a business day, except Saturdays, Sundays, and federal holidays. If you make a deposit before 2:00 P.M. on a business day that we are open, we will consider that day to be the day of your deposit. However, if you make a deposit after 2:00 P.M. or on a day we are not open, we will consider that the deposit was made on the next business day we are open.
Case-by-case delays. In some cases, we will not make all of the funds that you deposit by check available to you on the first business day after the day of your deposit. Depending on the type of check that you deposit, funds may not be available until the second business day after the day of your deposit. The first $225 of your deposits, however, will be available on the first business day.
If we are not going to make all of the funds from your deposit available on the first business day, we will notify you at the time you make your deposit. We will also tell you when the funds will be available. If your deposit is not made directly to one of our employees, or if we decide to take this action after you have left the premises, we will mail you the notice by the day after we receive your deposit.
If you will need the funds from a deposit right away, you should ask us when the funds will be available.
Safeguard exceptions. In addition, funds you deposit by check may be delayed for a longer period under the following circumstances:
We believe a check you deposit will not be paid.
You deposit checks totaling more than $5,525 on any one day.
You redeposit a check that has been returned unpaid.
You have overdrawn your account repeatedly in the last six months.
There is an emergency, such as failure of computer or communications equipment.
We will notify you if we delay your ability to withdraw funds for any of these reasons, and we will tell you when the funds will be available. They will generally be available no later than the seventh business day after the day of your deposit.
If you are a new customer, the following special rules will apply during the first 30 days your account is open.
Funds from electronic direct deposits to your account will be available on the day we receive the deposit. Funds from deposits of cash, wire transfers, and the first $5,525 of a day’s total deposits of cashier’s, certified, teller’s, traveler’s, and federal, state and local government checks will be available on the first business day after the day of your deposit if the deposit meets certain conditions. For example, the checks must be payable to you (and you may have to use a special deposit slip). The excess over $5,525 will be available on the ninth business day after the day of your deposit. If your deposit of these checks (other than a U.S. Treasury check) is not made in person to one of our employees, the first $5,525 will not be available until the second business day after the day of your deposit.
Funds from all other check deposits may not be available until the eleventh business day after the day of your deposit.
No Monthly Service Charge with eStatements
Minimum balance to open the account – You must deposit $100.00 to open this account.
Minimum balance to avoid imposition of service charges – There is no minimum balance requirement for this account.
Additional information:
Electronic Statement enrollment is required to avoid a $10.00 paper statement fee.
Unlimited check writing.
One free economy check order, upon opening the account.
Check imaging.
This is a tiered rate account.
Rate Information – Your interest rate and annual percentage yield may change. Frequency of rate changes – We may change the interest rate on your account at any time.
Determination of rate – At our discretion, we may change the interest rate on your account.
Compounding and crediting frequency – Interest will be compounded every monthly statement cycle. Interest will be credited to your account every monthly statement cycle.
Minimum balance to open the account – You must deposit $100.00 to open this account.
Minimum balance to avoid imposition of service charges – If your balance falls below $1,000.00 on any day in the monthly statement cycle we will impose a service charge of $15.00 once during the statement cycle.
Should you elect to receive your statement electronically your service charge will be reduced by $5.00.
Daily ledger balance computation method – We use the daily ledger balance method to calculate the interest on your account. This method applies a daily periodic rate to the principal in the account each day.
Accrual of interest on noncash deposits – Interest begins to accrue no later than the business day we receive credit for the deposit of noncash items (for example, checks).
Additional information:
One free economy check order, upon opening the account.
Check imaging.
Unlimited check writing.
This is a tiered rate account.
Rate Information – Your interest rate and annual percentage yield may change. Frequency of rate changes – We may change the interest rate on your account at any time.
Determination of rate – At our discretion, we may change the interest rate on your account.
Compounding and crediting frequency – Interest will be compounded every monthly statement cycle. Interest will be credited to your account every monthly statement cycle.
Minimum balance to open the account – You must deposit $1,000.00 to open this account.
Minimum balance to avoid imposition of service charges – If your balance falls below $1,000.00 on any day in the monthly statement cycle we will impose a service charge of $15.00 once during the statement cycle.
Should you elect to receive your statement electronically your service charge will be reduced by $5.00.
Daily ledger balance computation method – We use the daily ledger balance method to calculate the interest on your account. This method applies a daily periodic rate to the principal in the account each day.
Accrual of interest on noncash deposits – Interest begins to accrue no later than the business day we receive credit for the deposit of noncash items (for example, checks).
Additional Information:
One free economy check order, upon opening the account.
Check imaging.
This is a tiered rate account.
Rate Information – Your interest rate and annual percentage yield may change. Frequency of rate changes – We may change the interest rate on your account at any time.
Determination of rate – At our discretion, we may change the interest rate on your account.
Compounding and crediting frequency – Interest will be compounded every quarter. Interest will be credited to your account every quarter.
Minimum balance to open the account – You must deposit $100.00 to open this account (waived for customers under 18 years of age).
Minimum balance to avoid imposition of service charges – A service charge of $5.00 will be imposed every month if the balance in the account falls below $100.00 any day of the cycle.
Daily ledger balance computation method – We use the daily ledger balance method to calculate the interest on your account. This method applies a daily periodic rate to the principal in the account each day.
Accrual of interest on noncash deposits – Interest begins to accrue no later than the business day we receive credit for the deposit of noncash items (for example, checks).
This is a tiered rate account.
Rate Information – Your interest rate and annual percentage yield may change. Frequency of rate changes – We may change the interest rate on your account at any time.
Determination of rate – At our discretion, we may change the interest rate on your account.
Compounding and crediting frequency – Interest will be compounded every monthly statement cycle. Interest will be credited to your account every monthly statement cycle.
Minimum balance to open the account – You must deposit $100.00 to open this account.
Minimum balance to avoid imposition of service charges – There is no minimum balance requirement for this account.
Daily ledger balance computation method – We use the daily ledger balance method to calculate the interest on your account. This method applies a daily periodic rate to the principal in the account each day.
Accrual of interest on noncash deposits – Interest begins to accrue no later than the business day we receive credit for the deposit of noncash items (for example, checks).
Additional information:
One free economy check order, upon opening the account.
Check imaging.
Unlimited check writing.
The following service charges may be assessed against your account and the following transaction limitations, if any, apply to your account.
Check printing service charge depends on style of check ordered
Counter checks – $.10 per item
Cashier’s checks – $8.00/non-customer $10.00
Money orders – $5.00/non-customer $7.00
ATM/Debit card annual fee – $15.00
Replace lost ATM or debit card – $10.00
Stop payment fee – $30.00 each item
Online stop payment fee – $20.00 each item
The categories of transactions for which an overdraft fee may be imposed are those by any of the following means: check, in-person withdrawal, or other electronic means.
Nonsufficient funds (NSF) check, or ACH fee – $30.00 each item.
Continuous overdraft fee – $5.00 per day
Fee will be assessed the next business day after an account has a negative balance.
Returned deposited item fee – $5.00 each item
Account research and/or balancing assistance – $25.00 per hour
Account activity printout/current statement – $1.00 per statement
Photocopies (account related items) – $1.00 per copy
Account closed within 180 days of opening – $25.00
Dormant account fee – $5.00 per statement cycle
An account is dormant if you have made no deposits or withdrawals for 12 consecutive months.
Domestic wire transfers (customers only) – outgoing $30.00/incoming $10.00
Foreign wire transfers (customers only) – outgoing $50.00/incoming $15.00
Collection item – $20.00
Garnishments or levies – $50.00
Non-customer check cashing – $10.00
Night depository key – $5.00
Safe deposit boxes – annual fee based upon box size
Safe deposit box/lost key – $200.00
Safe deposit box/drilling service charge – $300.00
We reserve the right to require not less than 7 days’ notice in writing before each withdrawal from an interest-bearing account other than a time deposit or demand deposit, or from any other savings account as defined by Regulation D. (The law requires us to reserve this right, but it is not our general policy to use it.) Withdrawals from a time account prior to maturity or prior to any notice period may be restricted and may be subject to penalty. See your notice of penalty for early withdrawal.
Estes Park Main Lobbies
Monday – Friday 8:30 am – 4:30 pm
Drive-Up at Estes Park Locations
Monday – Friday 8:00 am – 5:00 pm
Saturday 9:00 am – 12:00 pm (Park Lane only)
Niwot Branch
Monday – Friday 8:00 am – 4:30 pm
Excluding Federal Holidays
24 HOURS A DAY – 7 DAYS A WEEK
970/586-8252
Outside the 970 area code, call
800/293-7498
www.BankofEstesPark.com